It is no secret that in many countries and cities, despite the efforts of the tourism authorities, residents and business personnel are not very good with tourists. However, travel authorities often do not know about this in detail.
Our team will conduct surveys of local residents, tourists, tourism workers and identify problems related to attitudes towards tourists.
Also, using the mystery shopping method, our experts will play the role of tourists in the destinations specified by the customer and will check on themselves the quality of tourist services and the level of hospitality.
Upon completion of inspections, we will provide a full report on the work done and the problems identified, as well as provide recommendations for improving hospitality in this business or destination.
For a preliminary assessment of the work, simply send your request to the email: firstname.lastname@example.org