Dr. Elinor Garely shares his thoughts from all points of view, and for different tourism industries.

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It is obvious that smart tourism technologies will take their place, as they reduce the need for contacts, and provide greater security of communications and transactions for travelers than traditional methods.

From the point of view of smart tourism, we would single out several things from the article that will be common for different industries such as aviation, hotels, transport:

  • Contactless remote booking and registration
  • Permanent disinfection of hands and surfaces
  • Tourists will prefer proven and professional services and placements
  • Tourists will prefer to communicate with travel providers online
  • Social distance anywhere and everywhere

In general, if a tourist is a smart tourist, so he knows how to use a smartphone and the Internet, and follows the necessary hygienic precautions being guided by common sense, travel in the near future will be completely safe and comfortable.

Conclusions for tourists: if you intend to travel in the near future, be friends with a smartphone and the Internet. Learn to search all the necessary information online. Book all services online, without going to the box office and agencies.

Conclusions for providers of travel services and DMOs: in connection with the pandemic more and more tourists will use the Internet in their travels, so check the availability and relevance of your information online, try to maximize online access to your services, and minimize contact of customers with your staff. In communications with clients, do not forget to explicitly indicate what measures you are taking to prevent the infection of tourists.

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