Professor Buhalis on Smart Tourism.
Our portal tries to represent smart tourism from different points of view and in all its aspects.
In addition to our practical view, an academic view is also very important. We mean the opinions of academicians and professors of tourism, because they look at the future of tourism and see what we often do not notice.
We offer you to take a look at the interview of the largest specialist in the field of smart tourism, Professor Dimitrios Buhalis from Bournemouth University (http://www.buhalis.com/). He deals with this matter for 20 years.
The professor presents a classic academic look at smart tourism. In the interview he revealed the basic principles and smart technologies, both modern and tomorrow’s.
In any case, an ordinary tourist remains the main beneficiary of smart tourism, the entire tourism industry must work creatively and jointly for tourists comfort.
Video Interview https://youtu.be/2bHbGdwMdmw
Other scientific works and studies of the professor:
Buhalis, D. (2020), “Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article”, Tourism Review 75(1), 267-272 https://doi.org/10.1108/TR-06-2019-0258
Buhalis, D., Sinarta, Y., 2019, Real-time co-creation and nowness service: lessons from tourism and hospitality, Journal of Travel & Tourism Marketing, 36(5), 563-582 https://doi.org/10.1080/10548408.2019.1592059 https://www.academia.edu/38606553
Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506 https://doi.org/10.1108/JOSM-12-2018-0398 https://www.academia.edu/40577837/
Buhalis D, Andreu L, Gnoth J., 2020, The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction. Psychology and Marketing. Vol. 37(5), pp.689–704. https://doi.org/10.1002/mar.21344 or https://www.academia.edu/42133651
Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism Research, Vol.78, https://doi.org/10.1016/j.annals.2019.102757
Buhalis, D., & Leung, R. (2018). Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, 71, 41-50. https://doi.org/10.1016/j.ijhm.2017.11.011 https://tinyurl.com/BuhalisSmartHospitality
Ladkin, A., & Buhalis, D. (2016). Online and social media recruitment: Hospitality employer and prospective employee considerations. International journal of contemporary hospitality management, 28(2), 327-345. https://doi.org/10.1108/IJCHM-05-2014-0218
Mistilis, N., and Buhalis, D., Gretzel, U., 2014, ‘eDestination Marketing of the future: the perspective of an Australian Tourism Stakeholder Network ‘, Journal Travel Research, Vo.53, 1-13. http://dx.doi.org/10.1177/0047287514522874
Buhalis, D., Leung, D., & Law, R. (2011). eTourism: critical information and communication technologies for tourism destinations. Wang, Y., Pizam, A., (eds). Destination marketing and management: Theories and applications, CABI 205-224. https://tinyurl.com/rmgqsfg
Inversini, A., & Buhalis, D. (2009). Information convergence in the long tail: The case of tourism destination information. In Information and Communication technologies in tourism 2009 (pp. 381-392). Springer, Vienna. https://link.springer.com/chapter/10.1007/978-3-211-93971-0_32
Buhalis, D. and Crotts, J., 2000. Global alliances in tourism and hospitality management. Routledge. https://www.taylorfrancis.com/books/9780429238154
Paraskevas., A., Katsogridakis, I., Law, R., and Buhalis, D., 2011, Search Engine Marketing: Transforming Search Engines to Hotel Distribution Channels, The Cornell Hotel Restaurant Administration Quarterly, 52(2), pp. 200-208. http://dx.doi.org/10.1177/1938965510395016
Qi, S., Law, R. and Buhalis, D., 2008, Usability of Chinese Destination Management Organization Websites, Journal of Travel & Tourism Marketing, Vol:25(2), pp.182-198. https://doi.org/10.1080/10548400802402933
Buhalis, D., 1993, Regional Integrated Computer Information Reservation Management Systems (RICIRMS) as a strategic tool for the small and medium tourism enterprises, Tourism Management, Vol. 14(5), pp.366 378. https://doi.org/10.1016/0261-5177(93)90005-6