Paradoxically, but it is a fact. In the age of development of communication technologies and smart tourism, it is in this area of communications that problems are observed in many destinations:
Internet access for tourists is often difficult
Tourists find it difficult to file a complaint and get a response to it
There is no communication and information in a language understandable to the tourist
Digital advertising as a way of communication does not work effectively
In this section, we study the state of tourism communications in the tourism industry in general and how certain destinations solve problems in this area.